About this role
Quality Officer (130009) at TDCX. Location: Philippines. Role: Monitor channels, Provide feedback, Analyze quality reports Requirements: Advanced/Higher/Graduate Diploma or higher; 2 years QA experience preferred; knowledge of quality tools and methodologies; strong English communication; ability to train and develop agents. Category: Quality Assurance Seniority: Mid Level Tools: Quality tools, QA software, Call center tools Commitment: Full Time Workplace: Onsite Languages: English