About this role
Senior Officer / Officer, Customer Contact Centre (Hotline) at Prudential. Location: Hong Kong, /, Hong Kong. Role: Provide info, Resolve issues, Follow up Requirements: 5 years of customer service/call centre experience; tertiary education; IIQE Papers 1, 3 and 5; English and Chinese; proficient in MS Office; customer-focused and able to work under pressure. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Certifications: iiqe paper 1, iiqe paper 3, iiqe paper 5 Commitment: Full Time Workplace: Onsite Languages: English, Chinese