About this role
Service Desk Manager at NCS. Location: Singapore, Singapore, Singapore. Role: Data analytics, Customer experience, AI enablement Requirements: Minimum 3 years service desk front/back-office; 5 years in management; English proficiency; matrix environment. Category: Information Technology Seniority: Mid Level Tools: ITIL, CRM, ITSM, Knowledge Management Commitment: Contract Workplace: Onsite Languages: English