About this role
Junior IT Support (Part time/hourly) at OurCrowd. Location: Jerusalem, Jerusalem District, Israel. Role: providing support, configuring devices, logging tickets Requirements: 2+ years IT support experience; supporting Windows and macOS, Microsoft Office 365, SharePoint/OneDrive; strong troubleshooting, customer service, and English skills; familiarity with ticketing systems. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft Office 365, Microsoft SharePoint, Microsoft OneDrive, ChatGPT, Claude, Gemini, JumpCloud, Okta, Azure AD (Entra) Commitment: Part Time Workplace: Hybrid Languages: English