About this role
Sr. Customer Service Representative at Thermofisher. Location: Tewksbury, Massachusetts, United States. Role: processing orders, handling inquiries, coordinating logistics Requirements: 2+ years customer service experience in shared service/manufacturing/office; strong written/verbal communication; Microsoft Office proficiency; experience with ERP/CRM preferred; strong organization, problem‑solving, and KPI focus. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ERP, CRM, CAS Survey Commitment: Full Time Workplace: Onsite Languages: English