About this role
ICT Help Desk officer at Genesis Christian College. Location: Bray Park, Queensland, Australia. Role: Support devices, Manage tickets, Coordinate repairs Requirements: Diploma in IT or at least 3 years in a similar role; Microsoft certification desirable; proven desktop support experience; familiarity with ITSM/ITIL; strong customer service and communication; working with children suitability. Category: Information Technology Seniority: Mid Level Tools: Service Desk, ITSM/ITIL, Desktop support, Mobile devices, Printers, SOE, Device management Certifications: microsoft Commitment: Full Time Workplace: Onsite Languages: English