About this role
Call Center Manager at Fair Haven Community Health Care. Location: New Haven, Connecticut, United States. Role: leading team, overseeing operations, monitoring metrics Requirements: Bachelor's degree required, 5 years call center experience with 3+ years in leadership; proficiency with Epic/EHR and Microsoft Office; bilingual English/Spanish; healthcare/FQHC experience preferred. Category: Customer Service Seniority: Senior Level Tools: Epic, EHR, Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English, Spanish