About this role
User Support Officer (14342) at Nouryon. Location: Axis, Alabama, United States. Role: resolving incidents, provisioning services, providing support Requirements: Minimum 5 years end-user support experience, second-line escalation experience, technical training, ITIL fundamentals, advanced troubleshooting, OS (Windows/Linux/macOS), networking (TCP/IP, VPN, LAN/WAN), SQL familiarity, documentation and on-site travel as needed. Category: Information Technology Seniority: Senior Level Tools: Windows, Linux, macOS, SQL, TCP/IP, VPN, LAN/WAN, ITIL Commitment: Full Time Workplace: Onsite Languages: English