About this role
Customer Success Officer at Libertex Group. Location: Colombia. Role: assessing quality, coaching employees, preparing reports Requirements: Minimum 2 years in quality control/assurance within Forex/CFD/brokerage/FinTech; fluent English (C1); experience evaluating chats, emails, and calls; CRM/ticketing/quality monitoring tool experience; strong analytical and communication skills. Category: Quality Assurance Seniority: Entry Level Tools: Udemy Business Commitment: Full Time Workplace: Remote Languages: English