About this role
Guest Relations Officer at The Landmark London Hotel. Location: London, null, United Kingdom. Role: monitoring arrivals, responding emails, assisting check-ins Requirements: Deliver five-star guest relations, monitor arrivals and VIPs, respond to surveys/emails within 48 hours, assist front desk with check-ins/check-outs, promote loyalty programs, and follow hotel policies; must be legally eligible to work in the UK. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Onsite Languages: English