About this role
IT Help Desk Specialist (Philippines) at Ferrilli. Location: Philippines or United States. Role: troubleshooting issues, supporting Microsoft, documenting incidents Requirements: 1+ years IT support experience, strong problem-solving, Microsoft and ticketing experience, excellent English communication, ability to troubleshoot break/fix issues and support Office 365 and Windows environments. Category: Information Technology Seniority: Entry Level Tools: Office 365, Windows OS Commitment: Full Time Workplace: Remote Languages: English