About this role
Customer Support Officer at Ampersand Rwanda Ltd. Location: Nairobi, Nairobi County, Kenya. Role: coordinating handovers, onboarding customers, resolving issues Requirements: Diploma in business/communications/customer service, 1+ year customer-facing experience, onboarding and escalation resolution experience, strong communication, problem-solving, organization, and attention to detail. Category: Customer Service Seniority: Entry Level Tools: AmperOps, Driver Wallet/App Commitment: Full Time Workplace: Onsite Languages: English