About this role
Contact Centre Officer at Ssctech. Location: Newcastle or Parramatta. Role: answering enquiries, maintaining records, supporting agents Requirements: Experience in inbound contact centre/customer service, knowledge of superannuation/financial services, strong written and verbal communication, Microsoft Word/Outlook/Excel skills, regulatory/compliance awareness, and ability to work hybrid with onsite attendance. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel Certifications: rg 146 Commitment: Full Time Workplace: Hybrid Languages: English