About this role
Customer Support Lead at Valsoft Corporation. Location: United States or North America. Role: troubleshooting issues, escalating issues, mentoring staff Requirements: Advanced product/support knowledge, ability to lead and mentor, strong customer service and communication, conflict resolution, priority management, trend analysis, and proficiency with Microsoft Office and Teams. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Microsoft Teams Commitment: Full Time Workplace: Remote Languages: English