About this role
Senior Manager - IT Shared Service (Major Incident & Insight) at Coventry Building Society Careers. Location: Coventry or Manchester. Role: leading processes, managing incidents, delivering insight Requirements: Senior leader for Major Incident, Problem, Request Management and Service Reporting; strong ITIL knowledge, banking experience, stakeholder management, executive reporting, and Microsoft Office proficiency. Category: Information Technology Seniority: Senior Level Tools: Microsoft Office Certifications: itil foundation, itil process qualification Commitment: Full Time Workplace: Hybrid Languages: English