About this role
Customer Experience Officer (Korean Speaking, 6-Month Contract) at CASETiFY. Location: Kwun Tong, Hong Kong, Hong Kong. Role: resolving enquiries, coordinating teams, monitoring feedback Requirements: Tertiary education, 1+ year customer service experience, TOPIK Level 6, strong written and spoken English and Chinese, familiar with social media, proficient in Google Docs/Sheets/Slides, detail-oriented and customer-focused. Category: Customer Service Seniority: Entry Level Tools: Google Docs, Google Sheets, Google Slides, Facebook, Instagram, Twitter, Discord, TikTok Certifications: topik level 6 Commitment: Contract, Internship Workplace: Onsite Languages: Korean, English, Chinese