About this role
Business Complaints Officer at Wise. Location: São Paulo or Brazil. Role: investigating complaints, providing responses, analyzing data Requirements: Strong written and verbal English, independent problem-solving, experience with Google Workspace, Microsoft Word/Excel and Confluence, attention to detail, data-driven and customer-focused approach; AML/fraud experience a plus. Category: Customer Service Seniority: Mid Level Tools: Google Workspace, Google Drive, Google Docs, Google Sheets, Google Slides, Google Calendar, Microsoft Word, Microsoft Excel, Confluence Commitment: Full Time Workplace: Hybrid Languages: English