About this role
Client Experience Officer at Pepperstone. Location: Santiago, Santiago Metropolitan Region, Chile. Role: Delivering support, Managing inbox, Documenting issues Requirements: Experience in customer service; fintech background preferred; English and Spanish fluency; CRM and trading platforms knowledge; degree in business or communications; strong communication and problem-solving skills; proficient with MS Office, Google Drive, Gmail, Slack. Category: Customer Service Seniority: Mid Level Tools: CRM, MT4, MT5, Microsoft Office, Google Drive, Gmail, Slack Commitment: Full Time Workplace: Hybrid Languages: English, Spanish