About this role
Early Resolution Officer at Netwealth. Location: Melbourne, Victoria, Australia. Role: Resolve complaints, Investigate issues, Communicate outcomes Requirements: Experience in complaints handling, dispute resolution, remediation or customer advocacy; exposure to superannuation or investment products; financial services background; knowledge of ASIC complaint handling (RG 271) or ability to learn quickly; strong communication and detail orientation. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English