About this role
Remediation Officer at Netwealth. Location: Melbourne, Victoria, Australia. Role: managing queue, investigating cases, resolving errors Requirements: Experience in financial services, strong attention to detail, excellent written and phone communication, ability to prioritise and manage a case queue, and deliver quality customer outcomes; remediation/complaints and regulatory familiarity desirable. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English