About this role
Account Resolutions Representative at Pfcguam. Location: Tamuning, Guam, United States. Role: collecting debt, negotiating payments, researching accounts Requirements: High school/GED, 1+ year collections or account resolution experience, knowledge of FDCPA, proficiency with Microsoft Office and consumer/collection software, strong communication, de-escalation, negotiation, and analytical skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AS400, CARMPro, Salesforce, Equifax DTEC Commitment: Full Time Workplace: Onsite Languages: English