About this role
Technical Support Officer at Inbox Business Technologies. Location: Islamabad, Islamabad Capital Territory, Pakistan. Role: coordinating requests, monitoring incidents, generating reports Requirements: 1–3 years IT support/helpdesk experience, bachelor\u0002s in CS/IT, familiarity with ITSM tools (Jira Service Management, ServiceNow), incident and SLA management, strong documentation, ITIL familiarity, and excellent communication. Category: Information Technology Seniority: Entry Level Tools: ITSM, Jira Service Management, ServiceNow Commitment: Contract Workplace: Onsite Languages: English