About this role
Support Quality & Training Officer at Wave. Location: Bamako, Bamako Capital District, Mali. Role: developing materials, monitoring quality, conducting training Requirements: Bachelor's degree, fluency in French and Bambara with intermediate English, 2 years as Quality & Training Officer, 1 year customer support experience, proficiency with Excel, Office Suite, Periscope and Front, experience training large teams, Mali work authorization. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Office, Periscope, Front Commitment: Full Time, Temporary Workplace: Onsite Languages: French, Bambara, English