About this role
Associate/Officer/Sr. Officer at Wipro. Location: Chennai, Tamil Nadu, India. Role: resolving issues, supporting processes, documenting queries Requirements: Provide technical support, resolve client issues to meet SLAs, manage transactions to quality standards, field client requests via phone/email, document and track queries, maintain knowledge bases, and escalate when required. Mandatory skill: Record to Report - DOP. Category: Customer Service Seniority: Entry Level Tools: RAVE Commitment: Full Time Workplace: Onsite Languages: English