About this role
Sr. Customer QA Analyst - Process Improvement (82321) at PSEG Long Island. Location: Melville, New York, United States. Role: leading teams, analyzing data, improving processes Requirements: Bachelor's plus 5+ years analytical experience (or 9 years without degree), electric operations/customer service experience, MS Office proficiency, project/time management, presentation and critical thinking skills. Category: Quality Assurance Seniority: Senior Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outage Management System (OMS), SAP, CAS Certifications: pmp, six sigma Commitment: Full Time Workplace: Hybrid Languages: English