About this role
Senior Customer Success Specialist at InsCipher. Location: Pleasant Grove or United States. Role: managing escalations, troubleshooting issues, creating tickets Requirements: 2+ years remote technical support experience; experience with Jira/Intercom; proficiency with Windows and Microsoft Office; strong troubleshooting, communication, and organizational skills; bachelor’s degree preferred. Category: Customer Service Seniority: Entry Level Tools: Jira, Intercom, Windows, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English