About this role
Customer Advocate (Project-based) at Boldr. Location: Merida, Yucatán, Mexico. Role: handling inquiries, resolving complaints, documenting issues Requirements: 6–12 months customer service experience, proficiency with Google Drive/Sheets/Docs and Microsoft Office, strong written/verbal communication, phone skills, empathy, analytical thinking, and ability to learn new systems. Category: Customer Service Seniority: Entry Level Tools: Google Drive, Google Sheets, Google Docs, Microsoft Office Commitment: Contract Workplace: Hybrid Languages: English