About this role
Assistant Manager, Quality Service Management, Operations & Tenancy Management (SG) at Changi Airport. Location: Singapore. Role: driving quality, managing CRM, monitoring performance Requirements: Bachelor's degree in business/finance/data analytics/tourism (or related), 3+ years customer service or related experience, proficient with Salesforce/SAP/Qualtrics/Microsoft Office and Power BI, strong communication and stakeholder management. Category: Customer Service Seniority: Mid Level Tools: Salesforce, SAP, Qualtrics, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Power BI Commitment: Full Time Workplace: Onsite Languages: English