About this role
Client/Member Triage Representative at FBL Financial Group, Inc.. Location: West Des Moines or Gilbert or Manhattan. Role: conducting calls, scheduling inspections, resolving inquiries Requirements: Associates degree plus 3 years relevant experience required; prior claims experience, strong customer service and communication skills, MS Office proficiency, 45–50 WPM keyboarding, and ability to work extended shifts during storm events. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Policy Administration, Customer Relationship Management, Billing/Payment, Membership Account Management Commitment: Full Time Workplace: Onsite Languages: English