About this role
Ombudsman at Mtminc. Location: Washington, District of Columbia, United States. Role: investigating issues, resolving complaints, analyzing data Requirements: High school diploma (Bachelor's preferred in related fields), minimum 3 years experience in quality management/healthcare/social work/member advocacy, 2+ years customer service, strong communication, contract knowledge, and Microsoft Office proficiency. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Suite Certifications: ombudsman Commitment: Full Time Workplace: Onsite Languages: English