About this role
Bilingual Technical Support Specialist Level I at Olympus Corporation of the Americas. Location: Richmond Hill, Ontario, Canada. Role: responding calls, resolving issues, documenting incidents Requirements: College diploma in electronics or equivalent, 3+ years technical/customer support experience, professional English and French, API/integration knowledge, ERP/CRM (SAP, JDE, Salesforce) and Power BI/Microsoft Office proficiency. Category: Customer Service Seniority: Mid Level Tools: APIs, ERP, CRM, SAP, JD Edwards (JDE), Salesforce, Power BI, Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English, French