About this role
COBRA Customer Service Expert - HYBRID at OCA. Location: Mercerville, New Jersey, United States. Role: providing support, managing data, auditing accounts Requirements: 2+ years customer service or office experience, high school diploma/GED, strong written and verbal communication, Microsoft Excel mastery, experience with Zoho or benefits platforms preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Ease, Employee Navigator, Zoho CRM, SFTP Commitment: Full Time Workplace: Hybrid Languages: English