About this role
Customer Care Guide at Trekbikes. Location: Czech Republic or Slovakia. Role: managing accounts, resolving queries, managing warranties Requirements: Fluency in English and Czech or Slovak, customer care experience, strong relationship and time-management skills, good IT skills (Microsoft Office), willingness to travel occasionally within UK/Europe; Cytech qualification desirable. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Certifications: cytech Commitment: Full Time, Contract Workplace: Remote Languages: English, Czech, Slovak