About this role
Desktop Support at Wipro Limited. Location: Aizuwakamatsu or Nishigo or Kuroishi or Tatsuno or Hinode or Hachioji. Role: supporting hardware, troubleshooting software, managing tickets Requirements: 2–5 years field IT support experience, native-level Japanese (N1) communication, Windows 11 and EUC/MS Office expertise, ticketing tool experience (ServiceNow/Remedy), VPN/mobile device support, ability to lift ~20kg. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Remedy, Microsoft Configuration Manager, PXE, O365, Outlook, Excel, Word, PowerPoint, Teams, OneDrive, Active Directory, VPN, Adobe, VOIP Commitment: Full Time Workplace: Field Languages: Japanese, English