About this role
Technical Support Engineer at Datamatics Technologies. Location: Riyadh, Riyadh, Saudi Arabia. Role: providing support, troubleshooting issues, documenting knowledge Requirements: Provide L1–L3 support, incident management, troubleshooting, use ServiceNow/Zendesk/Jira, Windows and Microsoft Office proficiency, customer communication skills. Category: Information Technology Seniority: No Prior Experience Required Tools: ServiceNow, Zendesk, Jira, Microsoft Office, Windows, Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, TeamViewer, AnyDesk, Microsoft Remote Desktop, PowerShell Certifications: itil foundation, microsoft, comptia Commitment: Full Time Workplace: Onsite Languages: English