About this role
Phone Banking Officer (Inbound/Outbound) at Raqami Islamic Digital Bank. Location: Karachi or Lahore. Role: handling calls, resolving complaints, documenting interactions Requirements: 1–2 years call center or phone banking experience, bachelor's degree required, proficiency with Microsoft Office and CRM, strong verbal communication and customer service skills, ability to work rotational shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English