About this role
Quality Auditor - Contact Center Operations at ATI Physical Therapy. Location: United States. Role: auditing interactions, analyzing behavior, communicating findings Requirements: High school diploma/GED, 1+ years call center experience and 1 year healthcare experience required; familiarity with EMR, Microsoft Office, quality management and workforce management platforms. Category: Customer Service Seniority: Entry Level Tools: EMR, Microsoft Office, Quality Management Platforms, Workforce Management Platforms Commitment: Full Time Workplace: Remote Languages: English