About this role
Product Support Manager at ONE. Location: Scottsdale, Arizona, United States. Role: troubleshooting issues, escalating defects, managing team Requirements: Bachelor's degree, 5+ years software support or QA experience, strong communication and problem-solving, experience with integrations/credit card processors/travel products, advanced MS Office, JIRA, Power BI, Grafana, Posthog, and Azure/DevOps. Category: Information Technology Seniority: Senior Level Tools: Posthog, Atlassian JIRA, Power BI, Grafana, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Azure DevOps, Sales Force, Dev Tools Commitment: Full Time Workplace: Onsite Languages: English