About this role
Customer Support Officer at APM Group. Location: Melbourne, Victoria, Australia. Role: answering calls, scheduling appointments, resolving queries Requirements: Proven customer service experience, de-escalation skills, CRM and call centre experience, KPI-driven, strong interpersonal, problem-solving and organisational skills; mandatory pre-employment checks. Category: Customer Service Seniority: Entry Level Tools: Vervoe, CRM Commitment: Full Time Workplace: Onsite Languages: English