About this role
Business Improvement Officer - Complaints at Activate Group Limited. Location: Halifax or Peterborough or Huddersfield. Role: managing complaints, resolving issues, maintaining records Requirements: Experience managing complaints and complaint processes, strong written and verbal communication, problem-solving, analytical thinking, time management, and good knowledge of Microsoft Office; ability to follow regulatory guidance (FCA, FOS, Ombudsman). Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English