About this role
Team Lead, Customer Service at Plymouth Rock Assurance Corporation. Location: Boston, Massachusetts, United States. Role: cultivating team, mentoring staff, monitoring queues Requirements: Customer service experience, strong communication and analytical skills, Microsoft Office proficiency; P&C license and four-year degree preferred; ability to coach staff and handle escalations. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Certifications: p&c Commitment: Full Time Workplace: Onsite Languages: English