About this role
Field Tech Lead at Norfolk Southern. Location: Cincinnati, Ohio, United States. Role: supporting systems, installing hardware, troubleshooting PCs Requirements: Experience diagnosing and supporting PCs, Windows 10/11, Office/O365, Active Directory, TCP/IP networking, MDT imaging, Service Now; strong communication and customer-service skills; 10+ years IT experience; college degree preferred. Category: Information Technology Seniority: Senior Level Tools: Microsoft Windows 10, Microsoft Windows 11, Microsoft Office 2016, O365, Microsoft Active Directory, DNS, WINS, DHCP, TCP/IP, Microsoft Deployment Toolkit (MDT), Service Now Commitment: Full Time Workplace: Onsite Languages: English