About this role
Customer Liaison Officer at Network Plus. Location: Alfreton, Derbyshire, United Kingdom. Role: resolving enquiries, conducting surveys, tracking kpis Requirements: Deliver customer experience activities, resolve enquiries/complaints within D+1, conduct post-completion walk‑offs, track customer KPIs and produce reports; utilities experience and driving licence required; supervisor street works qualification advantageous. Category: Customer Service Seniority: Mid Level Certifications: supervisor street works Commitment: Full Time Workplace: Onsite Languages: English