About this role
Quality Auditor - Contact Center Operations at ATI Physical Therapy. Location: United States. Role: auditing interactions, analyzing behavior, providing coaching Requirements: High school diploma, 1+ year call center experience and 1 year healthcare required; knowledge of EMR/patient intake, Microsoft Office, quality and workforce management platforms; strong communication and analytical skills. Category: Customer Service Seniority: Entry Level Tools: EMR, Microsoft Office, Quality Management Platforms, Workforce Management Platforms Commitment: Full Time Workplace: Remote Languages: English