About this role
Customer Service Representative at City of Florence, Alabama. Location: Florence, Alabama, United States. Role: processing payments, resolving inquiries, managing applications Requirements: High school diploma or GED; minimum 5 years customer service experience; ability to operate computers and office systems; knowledge of utility billing, collections, and regulations; strong verbal communication and public relations skills. Category: Customer Service Seniority: Senior Level Tools: Personal computer, networked computer terminal, Invoice Cloud, Ebiz, printer, calculator, copier, telephone, fax machine, shredder, scanner, barcode reader Commitment: Full Time Workplace: Onsite Languages: English