About this role
Call Center Specialist at EmergeOrtho. Location: Greensboro, North Carolina, United States. Role: managing calls, scheduling services, updating accounts Requirements: High school diploma or equivalent, minimum 2 years customer service experience (preferably in a medical office). Comfortable with multi-line phone systems and practice management software; strong communication and HIPAA-compliant confidentiality. Category: Customer Service Seniority: Entry Level Tools: practice management software, multi-line phone system, general voicemail box, after-hours call service Commitment: Part Time Workplace: Onsite Languages: English