About this role
Customer Service Representative at Williams-Sonoma, Inc.. Location: Madison, Wisconsin, United States. Role: resolving issues, handling calls, providing support Requirements: 1+ year customer service experience preferred; strong communication, de-escalation and problem-solving skills; tech-savvy with ability to navigate multiple systems; must meet home office hardware and internet requirements. Category: Customer Service Seniority: Entry Level Tools: Google Chrome, Windows 11, Mac IOS 13, Microsoft Defender Commitment: Full Time Workplace: Remote Languages: English