About this role
Guest Experience Manager at Hawks Cay Resort. Location: Marathon, Florida, United States. Role: overseeing operations, managing teams, resolving issues Requirements: 3–5 years front office/concierge leadership, luxury resort experience preferred, proficiency with PMS and Microsoft Office, strong leadership, communication, problem-solving, and ability to work flexible shifts; ability to lift up to 25 lbs. Category: Customer Service Seniority: Mid Level Tools: PMS, Microsoft Office, guest service software Commitment: Full Time Workplace: Onsite Languages: English