About this role
Tier I Solutions Center Representative (PST Time Zone Only) at Aventiv. Location: Oregon or Washington or Idaho or California or Arizona or Houston. Role: handling calls, documenting tickets, troubleshooting issues Requirements: Handle incoming customer calls, perform initial troubleshooting, document tickets in Salesforce, proficiency with Microsoft CRM and Office, high school diploma/GED, customer contact or technical support experience; PST time zone candidates only; onsite in Houston, TX. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft CRM, Microsoft Word, Microsoft PowerPoint, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English