About this role
Sr. Desktop Support Technician at Alphatec Spine. Location: Carlsbad, California, United States. Role: Diagnose issues, Open tickets, Monitor tickets Requirements: 3–5 years desktop support experience; strong communication and customer service; proficient with InTune, Office 365, ServiceNow; Mac experience a plus; able to prioritize and protect sensitive information. Category: Information Technology Seniority: Senior Level Tools: InTune, Office 365, ServiceNow, Windows, macOS Certifications: microsoft administration, network associate, information security associate-level Commitment: Full Time Workplace: Onsite Languages: English